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Hotel information A-Z

 

 

 

  • Arrival and departure

    Cancellation conditions

    The cancellation costs depend on the time of cancellation before arrival:

    7 day/e 90.00 % of the total price

    30 day/e 70.00 % of the total price

    90 day/e 40.00 % of the total price

    A minimum deposit will also be retained in the event of re-letting.

  • Payment

    You can book your drinks on your room bill and pay them at the end of your stay.

    We accept debit card, VISA and MASTERCARD and cash.

  • Meal times

    SUMMER

    Breakfast from 07.30 - 10.00 a.m.

    WINTER

    Breakfast from 07.30 - 10.00 a.m.
    If you want to "get out" earlier, we will be happy to prepare a packed lunch for you on the way.
    If you would like to have breakfast with us on the day of your arrival, please let us know in advance.

  • Pets

    For pets we charge EURO 15,00/day without food.

    Please understand that pets are not allowed in the breakfast room.
    You are welcome to take your pet with you to the bar.

    If the animal is alone in the room, we ask you to hang the ‘Please do not disturb!’ sign on the door.

  • Hemingways Bar

    SUMMER

    closed

    WINTER

    acc. notice board

  • Mini Bar

    Coffee capsules are refilled daily and are included in the room rate.

    We welcome you with a large bottle of mineral water (0.75 litre) for a stay of several days.
    All other drinks taken from the minibar will be charged to your room.

  • Radio / TV

    Your television has a large number of radio channels
    as well as a TV channel and programme overview.

  • Smoking

    We are a non-smoking hotel, which means that smoking is not permitted anywhere inside the hotel. Please note that this also includes smoking out of the window or in the wet rooms. Guests in the adjoining room and also guests who occupy the room after you will involuntarily become fellow smokers.

    Smoking on the balcony is permitted - however, please ensure that the doors and windows behind and next to you are closed to prevent smoke from entering the room.


    Nevertheless, all smokers are very welcome here!
    We have therefore set up a heated smoking hut in front of the main entrance especially for you

  • Reception

    But you can reach us anytime by phone at

    T 0043 5443 8282 or T 0043 699 129 100 19.

  • Safe

    There is a safe in your room.
    However, if you have a large amount of cash with you, please deposit it at the bank. For insurance reasons, we are unable to store guests' valuables in our hotel safe (reception).

  • Ski room

    In the basement there is a ski room with boot dryer, from which you can go directly into the house or outside. The outside door is locked from around 7 pm.

    We ask you NOT to go into the rooms with your ski or hiking boots!

    The boot dryer runs according to a regular timer.

  • breakfast times

    You have a direct dial telephone and can dial any call yourself from your phone. (Check-in through reception necessary!)

    External calls 1. lift the handset 2. dial 0 for the external line 3. dial number

    Emergency call

    122 Fire brigade 133 Police 144 Rescue   Dialling codes to:
    Internal calls 1. lift the handset 2. dial number
    (e.g. room number)

    Reception 40 or 41

     
    Germany 0049  
    Switzerland 0041  
    Italy 0039  
    France 0033  
    Belgium 0032  
    Netherlands 0031  
    Great Britain 0044  
           

     

     

  • Games room

    Behind the ski room there is a table tennis and games room.
    Table tennis balls and bats are available at reception!
    Parents are responsible for their children!

  • Hotel Key

    Your room key also locks the hotel entrance door.

    If you wish to stay out longer in the evening, please take your room key with you.

    The hotel key can be left in the key box (4-digit code) at reception during the day.

    ATTENTION: Keys left at the counter are not monitored!

  • Spa area

    SUMMER

    daily on request

    WINTER

    open daily from 16.00 to 20.00 hrs

    Large bath towels are available in the sauna. Please do not take them to your room.

  • Bademantel

    In Ihrem Zimmer befinden sich Bademäntel für alle Erwachsenen. 

    Bade Slipper sind an der Rezeption erhältlich.

     

     

Information for your holiday

 

Skibus, operating hours Bergbahnen, maps 

 

  • Alpinarium Galtür

    Tuesday - sunday: 10.00am - 06.00pm
    Closed on Mondays (except bad weather) 

  • Medical care

    Med Galtür - Dr Klaudia Stengg (05443 / 20777)
    Ischgl - Dr Walser (05444 / 5200)
    Kappl - Dr Jehle (05445 / 6230)
    See - Dr Prem (05441 / 8239)
    Emergency call: 144

  • Cableways

    Galtür

     

    Ischgl

  • Hairdresser

    Hairdresser Friseur Kopfsache  (in the village centre/next to the shop Sport Wolfart)

     

     

  • Church service

    Parish church Maria-Geburt (rom.-kath.)

    Tue, Thu, Fri: 07.30pm

    Sun, religious holidays: 09.00am and 07.30pm 

  • Garage

    KFZ Markus Zangerl, Galtür T 0043 5443 8200
    Breakdown and towing service 

    ÖAMTC Breakdown service 120

    ARBÖ 123

  • Night skiing

    every wednesday

    18.30. - 21.30

  • Skibus

    Bus stop GALTÜR Dorfplatz - village centre

    in direction ISCHGL

    From

    direction GALTÜR/ Wirl 

    Free for all guests with valid ski pass.

  • Ski rental Galtür

    Sport Walter 

     

    Sport Wolfart 

  • Supermarket

    M - PREIS

    Bakery

  • Cabs

    Taxi Zangerl, Galtür, 0043 5443 8200

    Alpentaxi Ischgl, 0043 5444 5757